Refund policy

Refund & Replacement Policy for Damaged Items

We take great care in packaging and shipping your artwork, but if your order arrives damaged, we’re here to make it right.

Eligibility for Refunds or Replacements
    •    If your artwork arrives damaged, please contact us within [X] days of delivery.
    •    To process your request, email [your contact email] with:
    •    Your order number
    •    Clear photos of the damaged artwork and packaging
    •    A brief description of the issue

Refund or Replacement Options
    •    Depending on the situation, we may offer:
    •    A replacement (if stock allows)
    •    A partial refund (if the artwork is slightly damaged but still displayable)
    •    A full refund (if the artwork is severely damaged and cannot be replaced)
    •    Refunds will be issued to the original payment method.

Non-Refundable Situations
    •    Minor imperfections or variations in artwork (as each piece is unique).
    •    Damage caused after delivery (e.g., mishandling, improper framing).
    •    Lost or stolen packages marked as “delivered” by the shipping carrier.